September 2008

ARTICLE HIGHLIGHTS

  • Personal referrals remain a popular tool.
  • Online clinic directories and phone services also help.
  • The right fit depends on expertise and chemistry.
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Tips for finding the right match

Bill Anderson, MD

Fall typically is the most popular time for changing doctors. Often, this is due to “open enrollment,” a time when companies allow employees to add or change health insurance coverage. Also, many families move over the summer and need to find doctors in their new communities.

Although health insurance companies offer booklets listing doctors’ names and locations, many people find this information inadequate. To find the right match for you and your family, use the following tips.

Ask friends
“When searching for a new doctor, word of mouth remains one of the most popular tools,” says Bill Anderson, MD, an internist at Park Nicollet Clinic—Wayzata. “Ask friends, neighbors, relatives and co-workers for recommendations.”

Sometimes, highly recommended doctors can no longer accept new patients or do not work with your type of insurance. What then?

Check out clinic-based resources
Today, most large health systems offer Web-based services. Park Nicollet lists 1,200 doctors and other providers on its site. People can find a doctor by entering a specialty, clinic location or doctor’s name. Users also can see doctors’ photos and read about their education and special interests.

Some people may prefer telephone referral programs, such as Park Nicollet Health Directions, 952-993-5500. “Our referral line is very personal and convenient,” Dr. Anderson says. “People receive similar information to what’s on the Web, but they also can fully discuss their options with someone trained to assist callers.”

Look for a good fit
When searching for a primary care provider, people have options in selecting the specialty that’s right for them. Generally, adults choose a doctor in family medicine or internal medicine. If they have young children, they may choose to have several family members seen at one family medicine practice, or they may choose to select a pediatrician for the children. And in addition to pregnancy care, many women want an ob/gyn who also offers primary care services. (See What kind of doctor is right for you?)

It also is important to make sure your doctor is board-certified and in good standing with medical societies. People can go to the Minnesota Board of Medical Practices to find out if a doctor has had any actions taken against them. “We are very fortunate in Minnesota because we have one of the lowest rates of doctor disciplinary action in the country,” Dr. Anderson adds.

People also can choose to see nurse practitioners, physician assistants and, in obstetrics and gynecology, certified nurse-midwives. These providers are available at most Park Nicollet Clinic locations and offer another option for care.

Consider the benefits of larger clinics
“Now that I’ve been part of a large medical organization for several years, I see many advantages,” Dr. Anderson continues. “Park Nicollet has electronic medical records, which means specialists throughout the system can review a patient’s chart or imaging. We have become well acquainted with other specialists in the medical community, which is very important when making referrals.”

And, patients find added convenience at larger clinics, such as:

  • even if they have different doctors, it is likely the entire family can go to the same clinic.
  • teens are more likely to make a smooth transition when they move from a pediatrician to a family practitioner.
  • X-rays and lab work can be performed on site.
  • prescriptions can be sent electronically to Park Nicollet or community pharmacies.

Other considerations?
When looking for a new doctor, it is important to keep your specific needs in mind. Some people prefer doctors who work at a specific hospital. Others may need a doctor who offers evening appointments or access to interpreters.

“Most important, though, is that personal connection, which you usually can’t determine until after a couple of appointments,” Dr. Anderson says. “If the relationship isn’t working, it may be helpful to ask to see one of your doctor’s partners.”

For help finding a Park Nicollet doctor, call Health Directions at 952-993-5500 or visit parknicollet.com.


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